A strong and driven person, in 2018 Tiffany decided to continue her education, enrolling with a Blessing Health System educational program to learn about the career she had wanted since high school, a radiologic technologist.
Tiffany made it to nearly the end of the two-year program when she had a clinical rotation in surgery where everyone wears masks and lip reading was impossible.
Crystal Neff, clinical instructor, Blessing Hospital School of Radiologic Technology, was contacted by the radiologic technologist overseeing Tiffany’s clinical experience in surgery, who described their concern about her ability to hear properly.
“I went to observe Tiffany’s work myself after getting the call and, while we knew she had hearing aids, they did not seem to be working for her any longer,” Crystal said. “She was not catching everything.”
Even though she was wearing hearing aids purchased from a non-medical retailer, and she knew they weren’t working as well as she needed them to work, Tiffany did not expect to be called to Crystal’s office.
“I was kind of shocked,” Tiffany said. “I didn’t think it was bad enough for people to notice.”